How Et love handles your information.

1. Information We Collect

Account and authentication

We collect information used to create and secure your account, such as your email address, authentication provider, and sign-in session data. If phone sign-in is enabled in the future, we may collect your phone number for verification.

Profile and dating preferences

We collect profile details you provide, such as name, age or birthdate, gender, who you are interested in, city, country, bio, interests, photos, connection intentions, and discovery preferences.

Location

If you allow location access, we may use approximate coordinates, city, or country to support discovery, distance filters, events, and location-based matching. You can control location permissions in your device settings.

Activity in the app

We process actions such as likes, passes, matches, chats, messages, moments, event interests, notifications, reports, and blocks so the app can function.

Payments and subscriptions

For Buna Pass, we store subscription status, plan, renewal period, and payment references. Payment details are handled by payment providers and are not meant to be stored directly by Et love.

Device and technical data

We may collect device identifiers, push notification tokens, browser/session storage, error logs, and basic usage analytics to operate, secure, and improve the service.

2. How We Use Information

• Provide sign-in, password reset, account, and subscription management.
• Create profiles, show discovery cards, generate matches, and support messaging.
• Manage waitlist signups and send launch updates when you ask to hear from us.
• Show events, moments, notifications, likes, and premium features.
• Keep users safer through reporting, blocking, moderation, and abuse prevention.
• Improve performance, reliability, product quality, and customer support.
• Comply with legal, payment, fraud prevention, and security obligations.

3. What Other Users May See

Other users may see profile information you choose to share, including your name, age, photos, bio, city, interests, moments, and whether you are connected through matching or events. Messages are visible to the people in the conversation.

4. Service Providers

We use trusted providers to operate Et love, including authentication, database, storage, hosting, analytics, push notifications, and payment services. These providers process information only as needed to provide their services to us.

5. Cookies and Local Storage

Our web pages use browser storage to keep you signed in, manage navigation state, support password recovery, and remember session information. You can clear browser storage, but doing so may sign you out or interrupt active flows.

6. Data Retention

We keep information while your account is active or as needed for the purposes described here. Some information, such as reports, blocks, payment records, logs, and security records, may be retained longer where necessary for safety, fraud prevention, support, or legal obligations.

7. Your Choices

• You can update profile information in the app.
• You can control location and notification permissions from your device settings.
• You can block or report users from safety surfaces in the app.
• You can contact us to request help with account access, privacy questions, or deletion requests.

8. Security

We use authentication, access controls, and database security rules to protect user data. No system is perfect, so please use a strong password, protect your email account, and report suspicious activity.

9. Age Requirement

Et love is intended for adults 18 and older. We do not knowingly allow minors to create dating accounts.

10. Contact

Questions or requests? Contact support@etlove.app.